About Us | Our Story

For more than 100 years

…my family has been part of the jewellery business. My great, great grandfather worked in the jewellery quarter in Birmingham, and my great grandfather moved to Brighton and undertook repairs in shops around the town.

My grandfather established the current repair business in 1946, which is now run by my father, Henry, and my brother, Sam, who provide servicing and repairs for shops across Sussex.

A century’s worth of knowledge and expertise in the jewellery and watch business has been passed down from generation to generation. It’s this expertise I enjoy passing on to my customers, as well as sharing my knowledge and expert advice you won’t find elsewhere.

Unlike some high street jewellers, when you visit our shop or speak to me on the phone, you’re not just talking to someone trying to sell you a watch. We’re a family business, so when you speak to me or one of my team, you’re chatting with a person who really understands the importance of helping you make the best choice for you.

Buying a piece of jewellery or a watch is often centred on a special event or occasion. Whether it’s a birthday, a wedding or anniversary, you invest more in the article you select than money. It is a reflection of your relationship with the intended recipient shown in your care and consideration in picking out the perfect piece.

Investing in a watch or piece of jewellery is more than just a purchase. It’s a symbol of who you are. An expression of your personality. And at James Ross we know how important it is to get it just right.

Our customers are thankful for the time we take and we’re grateful for them and the wonderful things they say about our service. Read what they think of James Ross Jewellers on our Testimonial page.

How can I help?

If you are buying for yourself or as a gift, for a wedding, birthday or other special occasion, I’m here to help you. We offer a range of services, including repairs and servicing and engraving and I’m able to advise on valuations. Visit our showroom on 29 Station Rd, Portslade, Brighton, BN41 1GB.

If you are unable to visit us, we can even arrange home visits or requests if you have a particular need. Whatever your request, please speak to me and I’ll do my utmost to help you in any way I can.

Call me personally on 01273 239763 or email me directly on the Contact page and I’ll be pleased to help.
James Ross

About Us | Our Story was last modified: February 22nd, 2017 by Admin