Watches and jewellery have been part of my family’s life for more than a century. Across five generations, skills, knowledge and a love of the craft have been passed down - shaping the personal service we offer at James Ross Jewellers today.
For me, that history is about more than the pieces we sell. It’s about understanding them, caring for them and helping you choose something you’ll enjoy for years to come.
Our story began with my great-great-grandfather, who worked in Birmingham’s Jewellery Quarter. My great-grandfather later moved to Brighton, carrying out repairs for jewellery shops around the town.
In 1946, my grandfather established the repair business that continues today. My father, Henry, worked alongside him before eventually taking over, keeping the family’s knowledge and craftsmanship alive for another generation.
My younger brother, Sam, later joined our father. Following Dad’s retirement, Sam now runs the repair business, providing watch and jewellery servicing and repairs for shops across Sussex and beyond.
Growing up around that experience gave me an appreciation for the detail, skill and care behind every piece. Today, sharing that knowledge with my customers is one of the parts of my work I enjoy most.
When you visit James Ross Jewellers or speak to us on the phone, you’re talking to a team that takes the time to understand what you’re looking for.
You might have a particular watch in mind, be choosing jewellery for someone special or simply want to explore your options. Whatever brings you to us, we’re here to answer your questions, explain the details and help you make a choice you feel confident about.
We believe good advice starts with listening. Your taste, your budget and what matters to you should guide the conversation.
A watch or piece of jewellery can mark a birthday, a wedding, an anniversary or a personal achievement. It can be a gift for someone you love, or something you’ve chosen for yourself.
Its meaning goes beyond its price. It might reflect your personality, celebrate a relationship or become a reminder of an important moment in your life.
We understand the care that goes into choosing it. That’s why we give you the time and attention to find something that feels right for you.
Whether you know exactly what you’re looking for or would appreciate a little guidance, we’d love to welcome you.
Visit James Ross Jewellers, browse our watches and jewellery online, or get in touch for a conversation.
James
* This video was filmed approximately 10 years ago and is shared as part of our story. Some information and market views have since changed. Comments about watches as investments are not a guarantee of future value.